fireflies capabilities

Pre-built and custom automation templates (also called AI Skills) that run prompts against meeting transcripts automatically — per meeting or on a scheduled cadence — and route outputs to integrated tools.

A bot participant (Fred) that joins scheduled video meetings, records audio and video, and delivers a transcript and summary to the host after the call ends.

Automatically generated post-meeting summaries covering keywords, a meeting overview, time-stamped notes grouped into chapters, and action items assigned to speakers.

Automatic speech-to-text transcription of meeting recordings with speaker labels and support for 100+ languages.

A ChatGPT-style AI assistant embedded in Fireflies that lets users ask natural-language questions about a specific meeting transcript and receive answers, summaries, or generated content.

Aggregated analytics dashboard across all workspace meetings showing speaker metrics, sentiment trends, topic frequency, and team performance data — enabling coaching and quality measurement over time.

Real-time AI overlay during active meetings that provides live transcription, structured notes, AI-generated suggestions (summaries, action items, catch-up), and AskFred queries without leaving the call.

Fireflies offers four tiers: Free, Pro, Business, and Enterprise, gating storage, video recording, CRM sync, conversation intelligence analytics, HIPAA compliance, and AI credit allotments.

Per-transcript search that lets users filter and highlight meeting content by AI-detected categories (action items, tasks, questions, dates, metrics), sentiment (positive/neutral/negative), and custom Topic Trackers.

Short audio or video clips extracted from meeting recordings, created manually or automatically, that can be shared, downloaded, or organized into playlists.

Connections to video conferencing platforms, CRMs, project management tools, ATS systems, dialers, and communication tools that let Fireflies auto-join meetings and push meeting data to external systems.