Artera capabilities

AI/LLM-driven, real-time language translation of patient conversations to broaden access for non-English-speaking patients.

AI-powered voice agents that handle inbound and outbound patient phone calls, with the ability to escalate to live staff.

Automated, trigger-driven appointment reminders that extend into confirmations, recalls, and post-visit follow-up, delivered across the patient's preferred channel.

Verified, branded messages that embed images, carousels, and interactive buttons such as scheduling actions directly inside the patient text thread.

Secure, bidirectional, conversational patient texting delivered in the patient's preferred channel, used to run automated and staff-handled conversations at scale.

Pre-visit and point-of-arrival digital registration, insurance eligibility and cost estimates, customizable forms/screeners, plus patient payment collection and e-billing.

Bidirectional integration with major EHR/EMR systems plus a marketplace of healthcare vendor partners, connecting communications to clinical and operational data.

An omnichannel, AI-driven platform that coordinates automated and human-assisted patient conversations across the full patient journey while keeping staff in the loop with full conversation history and oversight.

Artera does not publish public pricing or self-serve tiers; it is sold as a custom enterprise contract arranged through sales after a demo.

Recurring, automated bulk patient messaging to targeted populations driven by auto-refreshing dynamic lists from any data source.

Automates patient outreach on referrals received from the EHR to get patients scheduled, reducing in-system referral leakage.

Artera's footprint and third-party validation as a patient-communication vendor, relevant for assessing whether it is a primary platform versus a point tool.

Lets patients find open slots and book or reschedule appointments online 24/7 without calling, with automated waitlist backfill of earlier openings.

Three escalating levels of AI: staff-assist co-pilots, NLU-driven multi-step conversation flows, and fully autonomous voice/text agents.