Ohmd capabilities
11 mapped capabilities, each graded and dated. The map shows what Ohmd can do; the audit shows whether it’s worth consolidating — and a guide shows how to move.
Capabilities
Broadcast messaging and appointment reminders
provisionalverified yesterdayBulk outbound communication to many patients at once — text broadcasts, broadcast voice calling, and automated appointment reminders.
EHR and practice-management integrations
provisionalverified yesterdayBidirectional integration with 85+ electronic health record and practice-management systems that syncs patients in and pushes conversations to the chart.
HIPAA compliance and security
provisionalverified yesterdayHealthcare-grade security and compliance: a signed BAA, multi-factor authentication, encryption, and consent management across all channels.
Nia AI voice agent for patient calls
provisionalverified yesterdayAn AI agent named Nia that answers inbound patient phone calls and resolves routine requests by voice or text, eliminating hold time.
Patient self-scheduling via AI
provisionalverified yesterdayPatients book, confirm, or change appointments themselves through the AI agent, without front-desk involvement.
Plans and pricing
provisionalverified yesterdayOhMD is sold in three practice tiers plus a separate developer plan, priced per practice per month rather than per seat.
Special Delivery patient-texting API
provisionalverified yesterdayA developer API that lets any software embed HIPAA-compliant two-way patient SMS, with consent management and delivery callbacks built in.
Telehealth video visits
provisionalverified yesterdayHIPAA-compliant virtual video appointments patients can join from a texted link without downloading an app or logging in.
Two-way patient texting (SMS)
provisionalverified yesterdaySecure, HIPAA-compliant two-way text messaging between practice staff and patients, with no app or portal required on the patient side.
Unified patient conversation inbox
provisionalverified yesterdayA single inbox where every call, text, AI chat, and staff message for a patient lands together with full history in one view.