Relatient capabilities

Automatically fills cancelled or hard-to-book slots by offering them to the next waitlisted patient, and brings patients back with automated recall reminders for follow-ups and routine care.

An AI-enabled chat widget embedded on a provider's website that lets patients ask questions and self-serve appointment tasks (book, cancel, reschedule, refill requests) 24/7, handing off to live staff when needed.

An open API platform that lets healthcare technology vendors and organizations embed Dash's real-time scheduling, referral, and financial-clearance capabilities into their own apps and workflows, independent of the underlying PM/EHR.

Automated, multi-channel patient communications including appointment reminders, two-way messaging, broadcast messaging, health campaigns, and patient surveys, delivered by the patient's preferred channel to reduce no-shows.

A mobile-first patient intake and check-in product that lets patients complete registration, clinical history, and consent forms with e-signature before or at the visit, and captures insurance cards and IDs to reduce front-desk work.

A conversational AI agent that answers inbound patient phone calls and autonomously books, confirms, reschedules, cancels, and routes appointment-related calls with no staff intervention, deflecting routine call volume from the contact center.

Bidirectional, real-time integrations with major electronic health record and practice-management systems so scheduling, intake, payment, and communication data stays in sync with the system of record.

Shows patients their estimated financial responsibility before the visit and lets them pay balances from their phone or a kiosk without logging in, including stored cards, digital wallets, and payment plans.

Lets patients book, reschedule, or cancel appointments online 24/7 without a phone call or login, guiding them to an appropriate provider and open slot based on appointment type.

Custom, quote-based enterprise pricing with no public price list; cost is scoped to the organization's size, patient volume, and the Dash modules selected, sold via demo and sales consultation.

A centralized appointment-scheduling engine that automatically matches patients to the right provider and slot using provider-specific rules, so contact-center agents book accurately across locations from a single system.

Independent security and privacy certifications that let healthcare organizations trust Dash with protected health information.