Migrate from Doxy Me to Eclinicalworks.
2 documentation-derived translation patterns — what carries over and what to watch for. Cited to the Feature Parity Map; the audit tells you whether the move is worth it.
Doxy.me Scribe is an in-call AI scribe that drafts a structured SOAP/DAP/Intake note from the telehealth conversation; eClinicalWorks offers the same ambient capability as Sunoh.ai, natively wired into the eCW Progress Note. Keep eClinicalWorks, cut Doxy.me Scribe: enable Sunoh.ai, which transcribes the visit dialogue, categorizes it into Progress Note (SOAP) sections, and pre-fills coded/uncoded allergies, diagnoses, treatment plans, labs, imaging, procedures, medication orders, and follow-ups for the provider to review, edit, and import directly into the Progress Note inside the eClinicalWorks EHR. The note lands in the SAME encounter/chart the EHR uses for orders, coding, and billing, instead of Doxy.me Scribe's transcript that lives in the host's browser for 90 minutes and is then deleted with no copy to the patient or chart. Sunoh runs on the desktop EHR, eClinicalTouch (iPad), and eClinicalMobile. Turn on Sunoh.ai, validate the imported note and order content with clinician sign-off, then stop using Doxy.me Scribe (and cancel Doxy.me if Scribe was the reason to keep it).
- Warning: Sunoh.ai is a paid add-on to the deployed EHR (publicly listed around $149/user/month, with possible additional monthly/per-visit charges) — confirm licensing and budget before dropping Doxy.me Scribe; this is a swap of one paid scribe for another, justified by writing into the chart natively.
- Warning: Output is a draft the provider must review, edit, and import (same review burden as Doxy.me Scribe) — re-validate that coded diagnoses, orders, and follow-ups import correctly into the Progress Note and downstream coding/billing after switching.
- Warning: Doxy.me Scribe captures the Doxy.me video call; Sunoh captures the in-eCW encounter, so align the workflow (ideally run visits as healow TeleVisits) so the ambient session maps to the eClinicalWorks encounter the note should land on.
Doxy.me is a browser-based telehealth video tool; a practice on eClinicalWorks already owns the same capability as healow TeleVisits in its patient-engagement suite. Keep eClinicalWorks, cut Doxy.me: run visits via healow TeleVisits, where the provider sends a text or email link (or a unique 12-digit code) and patients join from iPhone, Android, or browser with no download and no login — matching Doxy.me's frictionless patient experience. Because the visit runs inside eClinicalWorks it writes to the same encounter/chart used for orders, coding, and billing, and providers can screen-share labs/imaging, push pre-visit questionnaires, collect vitals, and document the Progress Note in one place, versus Doxy.me's standalone room that leaves nothing in the record. Move clinicians onto healow TeleVisits, verify usage analytics and billing flow, then cancel the Doxy.me subscription.
- Warning: healow TeleVisits is part of the deployed eClinicalWorks/healow patient-engagement suite — confirm televisit functionality is licensed and turned on for your practice (and providers/patients are onboarded to the healow link/app flow) before cancelling Doxy.me.
- Warning: Re-point any patient-facing scheduling, reminders, and 'join your visit' links from the doxy.me room URL to the healow TeleVisits link/code flow so patients don't land on the dead Doxy.me room after cutover.
- Warning: Recreate Doxy.me in-session features your clinicians depend on (waiting room, in-call chat, file/screen share) using the equivalent healow TeleVisits capabilities to keep workflow parity.